Phone contacts
Road contacts
7:00am - 7:00pm
All roads related enquiries including vehicle licensing, registration and more.
Information on traffic incidents such as vehicle accidents, road closures, major roadworks and special events.
You can also view up-to-the-minute information across NSW at livetraffic.com or download the free App on both Android and Apple.
7:00am - 7:00pm
Roads related general enquiries for international callers
- AIS Rules (light and heavy vehicles)
- NSW registration requirements for importing vehicles
- Vehicle modifications
- Registration requirements (Vehicle Standards)
- Information on building light trailers
Residents of NSW to claim back the value of tolls (excluding GST) paid while using privately registered vehicles on the M5 South Western motorway.
- Traffic incidents - crashes
- Road conditions - delays, breakdowns, flooding, debris
- Vehicles parked on clearways
- Traffic signal faults
- Damaged traffic signs, potholes, or other road conditions
Enquiries about any camera program - speed, red light, mobile, average speed, mobile phone or bus lanes
- Report faulty traffic lights
- Damaged signs
- Pothole
8.30am - 4.30pm
(not available between 12pm and 2pm)
Information on how to obtain oversize or overmass permits
Heavy Vehicle Access Permits, Route planner, Heavy Vehicle National Law and Regulations, Mass dimension and loading, Log book enquires.
Maritime contacts
8:30am - 5:00pm
Saturday - Sunday
8:30am - 4:30pm
All maritime related enquiries including vessel:
- Licensing
- Registration
- Moorings and more
Illegal fishing activity should be reported to your local fisheries office. If they are not available, phone 24 hour Fisherman's Watch: 1800 043 536
8:00am - 5:00pm
(excluding national public holidays)
General enquiries
9:00am - 5:00pm
Distress beacon and MMSI enquiries
- Wharf maintenance and cleaning issues email: Wharves@rms.nsw.gov.au
- Aids to Navigation email: assetservices@rms.nsw.gov.au
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us the National Relay Service:
- TTY users phone 13 36 77 then ask for the Roads and Maritime number you want.
- Speak and Listen users phone 1300 555 727 then ask for the Roads and Maritime number you want.
- Internet relay users connect to the NRS then ask for the Roads and Maritime number you want.
Emergency Contacts
View all Emergency ContactsAll emergencies.
If you are deaf or have a speech or hearing impairment, call 106
24 hour assistance with maritime search and rescue services.
24 hour assistance with aviation search and rescue services.
Other Contacts
View all Other ContactsRoads and Maritime's administrative offices and regions.
Reporting fraudulent or unethical behaviour by a Roads and Maritime employee, contractor or Schemes participant alternatively email RMS.Ethics.Hotline
@rms.nsw.gov.au
Ordering printed road safety publications from our print manager, Finsbury Green.