7:00am - 7:00pm
All roads related enquiries including vehicle licensing, registration and more.
7:00am - 7:00pm
Roads related general enquiries for international callers
- AIS Rules (light and heavy vehicles)
- NSW registration requirements for importing vehicles
- Vehicle modifications
- Registration requirements (Vehicle Standards)
- Information on building light trailers
Residents of NSW to claim back the value of tolls (excluding GST) paid while using privately registered vehicles on the M5 South Western motorway.
- Traffic incidents - crashes
- Road conditions - delays, breakdowns, flooding, debris
- Vehicles parked on clearways
- Traffic signal faults
- Damaged traffic signs, potholes, or other road conditions
Enquiries about any camera program - speed, red light, mobile, average speed, mobile phone or bus lanes
- Report faulty traffic lights
- Damaged signs
8.30am - 4.30pm
(not available between 12pm and 2pm)
Information on how to obtain oversize or overmass permits
- Reporting a non-compliant heavy vehicle
Heavy Vehicle Access Permits, Route planner, Heavy Vehicle National Law and Regulations, Mass dimension and loading, Log book enquires.
8:30am - 5:30pm
Saturday - Sunday
8:30am - 4:30pm
All maritime related enquiries including vessel:
- Moorings and more
Assistance with service difficulties and emergencies.
Illegal fishing activity should be reported to your local fisheries office. If they are not available, phone 24 hour Fisherman's Watch: 1800 043 536
8:00am - 5:00pm
(excluding national public holidays)
9:00am - 5:00pm
Distress beacon and MMSI enquiries
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us the National Relay Service:
Emergency ContactsView all Emergency Contacts
If you are deaf or have a speech or hearing impairment, call 106
24 hour assistance with maritime search and rescue services.
Other ContactsView all Other Contacts
Roads and Maritime's administrative offices and regions.
Reporting fraudulent or unethical behaviour by a Roads and Maritime employee, contractor or Schemes participant alternatively email RMS.Ethics.Hotline
8.30am - 3.30pm
Ordering printed road safety publications from our print manager, Finsbury Green.